Frequently Ask Questions

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FAQ - Best City PlumbersSometimes you may need an answer right away so we’ve compiled a list of our most frequently asked questions (FAQ) so you can get your answer sooner than later. If you still have questions, use the form below to contact Best City Plumbers.

Yes, we are fully licensed and insured to do work in Pennsylvania and New Jersey.

Trenchless sewer repair can be more economical than conventional sewer repair / replacement options. Furthermore, trenchless sewer repair is less disruptive and lets you avoid the need to tear up a long trench through your landscaping.

Many factors can affect your home’s plumbing and result in sewer backups. Here is a list of the most common causes of sewer backups.

Roots
it is common for tree roots to grow toward your plumbing and once tree roots reach a pipe, they can sometimes work their way inside through a small opening and then continue growing.

Erosion
If the ground around your home shifts, settles or erodes for some reason, this can cause misalignments in your home’s drainage lines.

Debris
Where pipes lay flat, debris is more likely to collect and lead to a clog / sewer backup in your home.

Time
Normal aging of the pipes could be to blame for the sewer backup, especially, if you have an old system. Corrosion can wreak havoc on your plumbing.

Clogs
Over a period of time, items like hair, napkins, paper towels, wipes, and oils can lead to buildup and clogs in your sewer line.

You may be tempted to use an over-the-counter liquid solution for clogs, but this can damage methods your pipes. These types of chemicals normally do more harm to old steel and cast-iron drain lines.

Yes, all heating systems and equipment such as a conventional boiler or tankless water heater requires yearly scheduled maintenance. Best City Plumbers will ensure the systems are operating properly, efficiently, and safely. We will perform any necessary adjustments or repairs on the unit.

If your hot water tank is over 10 years old, its most likely not very efficient and should be replaced. If your tank is making strange noises such as a gurgling or popping sound, chances are sediment has built-up and it is only a matter of time before it leaks. When temperatures are not consistent, the components may be worn out and it’s a good time to replace it.

For complicated problems, hire a professional licensed plumber. To determine how bad the toilet leak is, first find the source of the leak. If water is coming from the base, try tightening the bolts that hold the toilet to the floor.

If that does not help, you will need to remove the toilet from the floor and replace the wax rings that sit under the bolts. If the toilet is leaking from the tank, make sure that you have no cracks and that the hose is secured to the base of the toilet.

Depending on the age of your toilet, it may be time to replace it.

Tankless water heaters can last for up to 15/20 years, while most traditional water heaters can last 8 to 12 years. No matter the style, scheduled maintenance will help extend the life of your water heater. If you have a traditional tank, draining the water heater yearly will help rid the unit of debris that may have collected at the bottom.

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